FAQ
Frequently Asked Questions
Everything you need to know about molecular hydrogen inhalation and our devices.
General
What is molecular hydrogen inhalation?
Molecular hydrogen (H₂) inhalation is a modern, non-invasive wellness practice. Our devices generate pure hydrogen gas which you inhale through a comfortable nasal cannula. It's quiet, simple, and designed to fit into your daily routine.
Is molecular hydrogen safe?
Hydrogen gas has an excellent safety profile across all reviewed clinical studies. No serious adverse effects have been reported in any clinical trial, regardless of delivery method. H₂ concentrations used in our devices are well below any safety thresholds. Japan has approved H₂ inhalation as Advanced Medical Treatment for specific conditions.
How long is a typical session?
A typical inhalation session lasts between 30 and 60 minutes. Many users incorporate it into their morning routine, during reading or work, or as an evening wind-down. Our devices include a built-in timer for convenience.
Can I do other things while inhaling?
Absolutely. The devices are designed to be ultra-quiet. You can read, work, meditate, watch TV, or simply relax during your session. The nasal cannula is lightweight and comfortable.
Products
What is the difference between the S 900 Plus and S 3000 Pro?
The S 900 Plus (900 mL/min) is our compact home device designed for personal use. The S 3000 Pro (3,000 mL/min) is our professional-grade device with dual-user capability, built for wellness centers, spas, and clinics. Both produce medical-grade hydrogen purity (≥99.99%).
What water do I need to use?
We recommend using distilled or purified water for optimal device performance and longevity. The S 900 Plus has a built-in reservoir, while the S 3000 Pro can be connected to a water supply.
How do I maintain the device?
Maintenance is minimal. Regular tasks include refilling the water reservoir, occasional cleaning of the cannula, and periodic replacement of consumable parts as described in the user manual. Our support team is always available to help.
Ordering
How can I order a device?
You can request a quote or place an order through our contact form. We'll get back to you with pricing, availability, and shipping details for your region.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times and costs vary by destination. Please contact us for specific details about your location.
Is there a warranty?
Yes, all Hydration devices come with a manufacturer warranty. Please contact us for detailed warranty terms and conditions.
For Professionals
Can I offer hydrogen inhalation in my spa or clinic?
Absolutely. The S 3000 Pro is specifically designed for professional environments. It supports dual-user operation, making it ideal for couples treatments or higher-volume sessions. We provide full onboarding and marketing materials.
Do you offer training or support for businesses?
Yes, we support professional partners with training on device operation, client communication, integration into existing service menus, and marketing materials including flyers and digital assets.
Still Have Questions?
We're happy to help. Get in touch and we'll get back to you as soon as possible.
Contact Us